(因为视频只有英文字幕,以下为该演讲文字描述,最后有中英文演讲稿。)

先给大家看一张照片:

这是啥?一把椅子。假设:这是一个礼拜一的早上,你正呆在办公室,准备为这天工作做安排。然后呢,有个你好像只是在楼下大厅见过一面的家伙,正好逛到你办公室,随手就拿走了你的椅子。

他也不说一句话,也没给你任何解释。你就觉得很奇怪:

周围那么多椅子,他怎么就偏偏选了我这把呢?甚至完全不管我今天是否可能用到这把椅子的事实。

周围那么多椅子,他怎么就偏偏选了我这把呢?甚至完全不管我今天是否可能用到这把椅子的事实。

你可能就受不了了,想和他大吵一架。但真实情况是?你一路尾随他,跟他走到了他办公室,然后,你要他给你一个解释。

好了,十几个小时过去,周二早上到了。你又在办公室,日历上,突然弹出一个想和你见面的邀请。

有个女人说:

她想和你聊个事,这事和一个项目有关。

而你对这个项目其实不是很了解。然后,邀请也没啥明确议程,甚至都没为啥你得去的原因。

但出于各种各样的考虑,你接受了。

对,去吧,去和她见面。然后呢?当这种高度没生产力的“见面”结束后,你一脸沮丧回到办公室,懊恼至极。

每一天,我们几乎都在允许我们“同事”偷走我们的时间,尽管,他们在很多方面,都是很好很好的人。是,我在说的,不是你被偷走的那把椅子,而是一些比你办公室家具更重要的东西。

我在说的是时间,是你的时间。

事实上,我认为我们每个人都患上了一种可怕的新型全球传染病“MAS”(Mindless Accept Syndrome),这种“盲目接受综合症”的初期症状就是:

你在日程表上突然跳出的“见面邀请”的那一瞬间,你几乎就已经接受了。

这是一种无意识反射,“Ding、Click(点击)、Bing”,眨眼间,会议已经在你日程。接下来,你几乎每天都大呼小叫奔出门去:

我得走了,我真的得走了,我要迟到了。

各种各样的见面很重要,对吧?对企业家来说:

“协作”简直就是成功运作企业的关键。

大家都知道,一个运行良好的见面,能得到对双方都非常积极的结果。但我要说的是:

“协作”全球化和信息技术无所不在的双重夹击下,过去几年,我们的工作方式其实有了翻天覆地的变化。已经造成了我们的一种自我伤害。我的意思是:我们其实很悲催,而我们的悲催,不是因为别人不能好好运作一个见面会谈,而是因为,MAS 盲目接受综合征这个病,已经造成了我们的一种自我伤害。

我真的能证明MAS是一种全球性传染病,让我告诉你为啥。

几年前,我曾在YouTube上放了段视频,这视频,我把你们曾遇到过的所有糟糕电话会议都演绎了出来。视频大概只有5分钟,里面包括了我们痛恨的那种非常差劲的会谈,比如完全对会谈没什么想法的主持人,还有,完全不知道自己为啥会出现在这个地方的参与者。

这整件事情,基本可以理解为是以“合作”为开始缘由的火车事故,但当火车旅程结束,我们却发现只收获了一堆残骸。事实上,每个人离开时都挺生气。这真是有点搞笑。

这视频制作几周后,我把它放到了网上,几十个国家的50万人次观看了,真的是几十个国家。而三年后呢,它每个月还是有几千点击量。现在,它累计点击量已经大概有100万。

事实上,世界上一些你曾听说但我不能说出名字的公司,都曾问过我能不能在他们培训新员工时用这段视频,他们想让新员工理解,应该怎么在公司里运作会议。

如果说,这100多万点击量,和这些申请要求得到我授权的大公司数量之多还不能证明全球都有“会谈”问题的话,你还可以看,视频下面的那些评论。

成千上万人在那里喊:

我的妈呀,我今天就是这么过的!我每天都是这么过的!这就是我的生活!

还有个家伙说:

这视频很好玩,是因为它真实。一种很奇怪的,让我觉得悲伤,又难过的真实。事实上这视频,把我给逗笑,直到我突然想哭。然后,我就哭了,结果越哭越大声。我每天的生活就是这样,一直到我退休或者我死的时候,哎。

这就是他的原话,这也是真正的悲哀。

所有这些评论,都有着一个共同主题,那就是:

每天,我们都是这样无能为力地去参加各种差劲会议,熬过去,然后周而复始新一天又开始。

而事实上,解决MAS盲目接受综合症的方法就在我们自己手中,就在我们自己的指尖上,我把它叫做类似“No MAS!”的东西。

如果我还记得我高中学的西班牙语,那就有点类似:“够了,你可以停下来了!”

以下是“No MAS”的一些运行原理,非常简单,我希望它能对你有所帮助:

首先,下次等你再接到一个没有任何明确议题和信息量的邀请时,单击“暂停”按钮。这其实真没什么,你完全有权这么做,这事实上也是为什么电脑世界有“暂停键”的原因。或者是:某个按钮,无论一个什么可以让你不需要马上做出接受动作的按钮。然后,你和这个让你去见面的人联系一下,告诉他,你非常高兴能够支持他的工作,但是请明确告诉你,这次见面的目标,并且你也有兴趣学习如何帮助他们以实现他们的目标。

如果你这样做的次数足够多,并且是以一种尊敬别人的方式去做,那么,这些人可能就会学会开始反思:

自己做出的各种各样邀请动作,是否可以再慎重一点,而你也能够,对要不要接受邀请有更多考虑。

甚至,人们很可能就因此学会了在见面前发个“书面议程”的东西;或者,可能其实只需要一封邮件就能解决的问题,他们就不会搞出个要12个人规模来参与的电话会议。

记住:

人们只可能改变他们的行为方式,在你改变你行为方式之后,而且很可能,也是因为你的这种改变,他们就把你的椅子还给了你……

滑动查看中英文演讲稿

Picture this: It's Monday morning, you're at the office, you're settling in for the day at work, and this guy that you sort of recognize from down the hall, walks right into your cubicle and he steals your chair. Doesn't say a word — just rolls away with it. Doesn't give you any information about why he took your chair out of all the other chairs that are out there. Doesn't acknowledge the fact that you might need your chair to get some work done today. You wouldn't stand for it. You'd make a stink. You'd follow that guy back to his cubicle and you'd say, "Why my chair?"

00:43

Okay, so now it's Tuesday morning and you're at the office, and a meeting invitation pops up in your calendar. (Laughter) And it's from this woman who you kind of know from down the hall, and the subject line references some project that you heard a little bit about. But there's no agenda. There's no information about why you were invited to the meeting. And yet you accept the meeting invitation, and you go. And when this highly unproductive session is over, you go back to your desk, and you stand at your desk and you say, "Boy, I wish I had those two hours back, like I wish I had my chair back." (Laughter)

01:20

Every day, we allow our coworkers, who are otherwise very, very nice people, to steal from us. And I'm talking about something far more valuable than office furniture. I'm talking about time. Your time. In fact, I believe that we are in the middle of a global epidemic of a terrible new illness known as MAS: Mindless Accept Syndrome. (Laughter) The primary symptom of Mindless Accept Syndrome is just accepting a meeting invitation the minute it pops up in your calendar. (Laughter) It's an involuntary reflex — ding, click, bing — it's in your calendar, "Gotta go, I'm already late for a meeting." (Laughter)

02:02

Meetings are important, right? And collaboration is key to the success of any enterprise. And a well-run meeting can yield really positive, actionable results. But between globalization and pervasive information technology, the way that we work has really changed dramatically over the last few years. And we're miserable. (Laughter) And we're miserable not because the other guy can't run a good meeting, it's because of MAS, our Mindless Accept Syndrome, which is a self-inflicted wound.

02:33

Actually, I have evidence to prove that MAS is a global epidemic. Let me tell you why. A couple of years ago, I put a video on Youtube, and in the video, I acted out every terrible conference call you've ever been on. It goes on for about five minutes, and it has all the things that we hate about really bad meetings. There's the moderator who has no idea how to run the meeting. There are the participants who have no idea why they're there. The whole thing kind of collapses into this collaborative train wreck. And everybody leaves very angry. It's kind of funny. (Laughter) Let's take a quick look. (Video) Our goal today is to come to an agreement on a very important proposal. As a group, we need to decide if — bloop bloop — Hi, who just joined? Hi, it's Joe. I'm working from home today. (Laughter) Hi, Joe. Thanks for joining us today, great. I was just saying, we have a lot of people on the call we'd like to get through, so let's skip the roll call and I'm gonna dive right in. Our goal today is to come to an agreement on a very important proposal. As a group, we need to decide if — bloop bloop — (Laughter) Hi, who just joined? No? I thought I heard a beep. (Laughter)

03:53

Sound familiar? Yeah, it sounds familiar to me, too. A couple of weeks after I put that online, 500,000 people in dozens of countries, I mean dozens of countries, watched this video. And three years later, it's still getting thousands of views every month. It's close to about a million right now. And in fact, some of the biggest companies in the world, companies that you've heard of but I won't name, have asked for my permission to use this video in their new-hire training to teach their new employees how not to run a meeting at their company. And if the numbers — there are a million views and it's being used by all these companies — aren't enough proof that we have a global problem with meetings, there are the many, many thousands of comments posted online after the video went up. Thousands of people wrote things like, "OMG, that was my day today!" "That was my day every day!" "This is my life." One guy wrote, "It's funny because it's true. Eerily, sadly, depressingly true. It made me laugh until I cried. And cried. And I cried some more." (Laughter) This poor guy said, "My daily life until retirement or death, sigh." These are real quotes and it's real sad.

05:02

A common theme running through all of these comments online is this fundamental belief that we are powerless to do anything other than go to meetings and suffer through these poorly run meetings and live to meet another day. But the truth is, we're not powerless at all. In fact, the cure for MAS is right here in our hands. It's right at our fingertips, literally. It's something that I call ¡No MAS! (Laughter) Which, if I remember my high school Spanish, means something like, "Enough already, make it stop!"

05:33

Here's how No MAS works. It's very simple. First of all, the next time you get a meeting invitation that doesn't have a lot of information in it at all, click the tentative button! It's okay, you're allowed, that's why it's there. It's right next to the accept button. Or the maybe button, or whatever button is there for you not to accept immediately. Then, get in touch with the person who asked you to the meeting. Tell them you're very excited to support their work, ask them what the goal of the meeting is, and tell them you're interested in learning how you can help them achieve their goal. And if we do this often enough, and we do it respectfully, people might start to be a little bit more thoughtful about the way they put together meeting invitations. And you can make more thoughtful decisions about accepting it. People might actually start sending out agendas. Imagine! Or they might not have a conference call with 12 people to talk about a status when they could just do a quick email and get it done with. People just might start to change their behavior because you changed yours. And they just might bring your chair back, too. (Laughter) No MAS! Thank you. (Applause).00:13

想象一下: 星期一的早晨 你在办公室 准备开始一天的工作 这时,坐在附近、你勉强认得的那个人 径直走到你的隔间 把你的椅子拿走了 并且没有对此说一个字 就直接把它推走了 没告诉你为何那么多椅子摆在那 却偏偏拿走了你的 不了解你或许需要这把椅子 来完成今天的工作 你不能容忍这样的事 你会跟着那人走到他的隔间 然后质问:“为什么拿我的椅子?”

00:43

现在是星期二的早晨,你在办公室 日历上突然跳出一个会议邀请 (笑声) 来自于你在走廊里有点头之交的这位女士 标题栏显示会议是有关一个你勉强听说过的项目 但是没有议程 没有任何信息告诉你被邀请到这个会议的原因 但你接受了邀请并去参会 当这个毫无成果的会议结束 你回到自己的办公桌 你站在办公桌旁说 “天,我希望拿回过去的两小时 就像我希望拿回我的椅子。” (笑声)

01:20

每一天 我们都在让好心的同事们 从我们身上窃取 我说的是远比办公室家具更有价值的东西 我说的是时间。你的时间 事实上,我认为 我们正处在一种叫MAS的 可怕的新型全球性疫病中 M(盲目)A(接受)S(综合症) (笑声) 盲目接受综合症的主要症状是 当会议邀请一出现在你的日历上时就接受它 (笑声) 这是不自觉地反应——叮,点击,哔——把它加到你的日历上了 “得走了。我开会已经迟到了” (笑声)

02:02

会议很重要,是吧? 合作是任何企业成功的关键 一个进展良好的会议可以收获非常正向,可行性高的成果 但是在全球化 以及大型信息技术之间 我们工作的方式 在过去几年里已发生了翻天覆地的变化 然后我们很痛苦 (笑声) 我们痛苦不是因为别人不能运作个好的会议 而是因为MAS,我们的盲目接受综合症 这个病状是我们自找的

02:33

事实上,我能证明MAS是一种全球性的疫病 我来告诉你为什么 几年前我在Youtube上传了一个视频 在视频中我把所有你曾经历的最糟糕的会议情况展现出来 时长大约五分钟 包含了一切有关令我们讨厌的会议 主持者完全不知道怎样运作会议 参会者完全不知道自己为什么参加 整件事演变成一场集体脱轨 每个人离开时都很愤怒 这仿佛挺可笑的 (笑声) 我们来简单看一下 (视频)我们今天的目标是就一个非常重要的提议达成一个共识 作为一个团队,我们需要决定如果—— 哔 哔—— 嗨,谁刚刚加入了? 嗨,我是乔。我今天在家办公 (笑声) 嗨,乔。谢谢你的加入,很好 我刚提到说,我们此次会议有很多人参加 所以我们跳过点名 我就直接开始了 我们今天的目标是就一个非常重要的提议达成一个共识 作为一个团队,我们需要决定如果—— 哔 哔—— (笑声) 嗨,谁刚刚加入了? 没人?我以为我听到了哔声 (笑声)

03:53

听起来很熟悉吗? 这对我来说也非常熟悉 在我上传视频之后的几星期 来自数十个国家的50万人 真的是数十个国家 观看了这个视频 之后的三年,每个月依然有几千次观看 到现在大约有一百万次了 事实上有一些全球大公司 你肯定知道的公司,但我不会说出名字 他们征求我的允许想将此视频用于上岗培训 来教导他们的新员工们怎样不要在公司里开这样的会议 如果 几百万次的观看记录和已被大公司使用的事实 不足以证明开会已经是全球性问题 在视频被上传之后 有成千上万条评论 发布在网络上 数千人写下这样的话 “我的天,这就是我的今天” “这是我的每一天!” “这是我的生活” 有个人写到 “这很有趣,因为这就是事实 怪异、可悲、令人沮丧的事实 它让我笑到哭出来 然后我哭了,哭得更伤心了” (笑声) 这个可怜的人写到: “这是我直到退休或死亡的每一天,叹气” 这些都是真实的评论 很令人伤感

05:02

这些网上评论有一个共同点是 已认定我们无能为力 来避免参加这些会议 避免忍受这些效率很差的会议 避免日日如此 但其实我们绝不是无能为力 实际上盲目接受综合症的解药就在我们手里 真的就在我们指尖 我称其为“拒绝MAS” (笑声) 我记得高中学过的西班牙语 这句的意思大概是“已经够了,停止吧”

05:33

拒绝MAS的做法很简单 首先,下次你接到会议邀请时 那种没有包含任何相关信息的会议邀请 点击“不确定”按钮! 你是可以这么做的,所以才有这个按钮 就在“接受”按钮旁边 或者是“或许”按钮,或者是别的什么按钮让你不用立刻同意接受 接着,找到那个邀请你参加会议的人 告诉他们你很高兴能支持他们的工作 问他们会议的目的 告诉他们你愿意去学习怎样能帮他们打成目标 如果我们总是这样做 以尊重的态度这样做 人们会在邀请别人参加会议时 多动点脑筋 你在接受与否时做出更周全的决定 人们或许能真的开始列出议程, 想象一下 或者他们不会开一个12人参加的电话会议来讨论数据 而用简单电子邮件就把事情搞定的 人们的行为会因为你的改变而随之改变 他们也会把你的椅子还给你 (笑声) 拒绝盲目选择综合症! 谢谢 (鼓掌)

每个人的一生拥有的时间是有限的

自己不能白白浪费

别人更不能默默偷走你的时间

把时间用在提升自我的身上

你还在被别人“偷走”时间吗?

对此你怎么看?

来留言区一起聊聊吧~

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